The staff from Benjamin Franklin Plumbing did an excellent job and I would definitely recommend the company to other people. This was my first time using the company and I found out about them online. The employees performed some repair and replacement work for the toilet and I was very happy with how the service went. They responded quickly to my call and they came right away. I would use them again for another job if I needed to. I really appreciate that they called right before the serviceman was coming. I found everyone to be personable and easy to work with.