I have been using the services from Benjamin Franklin Plumbing for a few years now and have been mostly satisfied with their services, the most recent job from them, however, did end up costing me more than I would have liked. I called them out for a job and they ended up doing a couple things like bleeding the system and replacing parts but none of those things they did solved the problem. Eventually, they did an analysis of the system and found out the problem was the circuit board which cost me another chunk of money to get set up. In the end, all the work was finished and they got everything working, they just charged a lot for the work they did that didn't end up fixing the issue. I have always been quite satisfied with the work from Benjamin Franklin, but in the future, I am not sure I would continue to use their services unless they contacted me about the work that was just done to try to make things right.