Since these underground leaks are difficult to detect (in fact another plumbing co. Couldn't find it due to lack of equipment /experience), we had our doubts as to whether or not Ben Franklin could find it. Anthony put these to rest as he very competently found it and fixed it, along with his colleagues. Everyone was very professional and pleasant, and Anthony was especially easy to discuss things with and took the time to explain everything. We can see why this company made the LI Press Best of LI list!