We were doing a research on pool companies that are local to our area and came up with a list of eight different companies and called all of them. Many of them were unresponsive. We finally narrowed it down based on ratings, company reviews, and also on information that we obtained on the internet from other customers. We made an appointment with Anthony & Sylvan and they came right on time when they said they would and the quality of their responsiveness is a big deal because a lot of those companies in this area are just not as responsive to our questions. So we took three different bids for the same exact pool and Anthony & Sylvan was the most competitive. We had made a decision to go with them, given that they are the most responsive and has the best pricing. They're a more established company and that's probably why they're able to do that.

Our project manager, Jesse, was wonderful. Out of the entire experience, interacting with him and working with him was probably one of the best experiences we had from a customer service perspective. We call him, text him different hours. We emailed him for some questions that were sometimes silly because we were just curious and we didn't have a pool before, but he was very responsive. He'd get back to us right away, was always pleasant and just somebody who's really easy to work with, very respectful and just very professional.

We have a big rectangular pool made, measuring 45x20, that has a cover. It also has a spa and it's beautiful. It has glass on the edge of the tile on the inside and it's perfect. It's a saltwater system with lights. It also has waterfalls and it's just wonderful. We're able to enjoy our pool with our family. It's refreshing to entertain friends because of the hot weather this whole summer.