Benjamin Franklin Plumbing

Business Description:

Ben Franklin Plumbing is the only plumbing company to promise perfect punctuality. Your time is valuable and we know it.

Categories

plumbers & sewer repair
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Susan's Review

Service

Timeliness

Will Recommend

Rockville, MD

Benjamin Franklin Plumbing

I should have been informed of the cost of repair before he made the repair.

I was disappointed that the repairman went ahead and fixed by hot water heater (replaced the thermal coupler) without first telling me how much it should cost. It ended up costing me more than I was willing to pay for the age of the appliance. I would have preferred to have the choice to refuse the repair and buy a new hot water heater.