On time, helpful, and they always do good work.
I have been using Ben Franklin Plumbing for 30 or more years because they are on time and I like the plumbers they send out to help us. It is important to have someone who knows what they are doing and tells you exactly what is going on, without trying to sell you anything.
Ben Franklin Plumbing has done a variety of work for us over the years, from hot water heaters and pinhole leaks to installing a bathroom downstairs. I appreciate that they make suggestions and offer alternatives to tearing the plumbing apart when we have a problem. For example, with the pinhole leaks, they gave me other options, which I appreciated. They also have a club you can join to get a discount on their services. We have been very satisfied with their service.