After looking on line and reading reviews for a local HVAC company that was backed by the BBB I decided to give Temp Control a call. I was given an appointment time same day that very day that worked for my schedule. My technician Mike arrived in the time frame that I was given. He introduced himself and the company he represented and was very pleasant. After evaluating my unit he explained to me in detail what he checked and answered all of the questions I had. I really appreciated the time he took to help me understand questions I had. I also was pleased with reasonable charge and plan on using them to service my unit in the summer and Fall. C. Meeks