Business Description:
No matter the need, we provide service and repair to any make or model of garage door or opener for both residential and commercial applications.
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Categories
Garage Door
Family Christian Doors
2809 Haltom Rd, Haltom City, TX 76117, USA
(817) 595-9900

Service

Total Experience

Will Recommend

Scott S.

Trophy Club, TX

Family Christian Doors

Not Recommended for Overhead Door Branded Units

Unfortunate experience with FCD after reading good reviews.

Would not recommend for service on Overhead Door branded units.

Was told that repairs could be made at time of booking appointment while sharing component failure was indicated by troubleshooting. On arrival, diagnosis and $89 charge conveyed. Was then told part required is not stocked, and if I desired to have FCD replace, it would be another $89 charge for labor, plus cost for part... during another appointment. Other options were presented (more costly options) for immediate resolution...

Office staff didn't seem to care on questioning of matter. Why would they, cash in hand. Customer can sort out the issue.

Lesson learned. Call the local authorized dealer/distributor first who can fix and resolve the issue correctly the first time.

comments

Diagnosis over the phone could be different than actual on-site diagnosis. However, each charge is provided prior to any work being done so that you accept or deny. It is our goal to problem solve every situation and provide you with the best & most economical options.

Family Christian Doors commented on 09/15/2020