Asa H. was the technician that came. He was great. I had called the evening before because my garage door was collapsing in the middle and I was afraid I wouldn't be able to get out of my garage the next day for an evening engagement. He came by mid afternoon as scheduled. He was thorough and honest. I chose to have repairs done and he did it on the spot, plus general maintenance. I now have a functional door that will last until I can save up for a replacement. When the time comes for a new one I will definitely be calling Family Christian Doors and hopefully Asa will our technician again!