Colorado Auto Body

Business Description:

Colorado Auto Body Mission Statement: To provide quality, professional collision repair coupled with un-compromised customer service.

Categories

auto body repair & painting
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Misty's Review

Service

Will Recommend

Quality

Lonetree, CO

Colorado Auto Body

Good work, needs better communication.

I was pleasd with how quickly Colorado Auto Body was able to get my car in. However, for about a week and a half I was told my car would be ready on a specific day and that day would come to an end with no communication. This was very frustrating when trying to arrange rides for my son and/or not knowing if I was supposed to come get it or not.l I am the one who had to call each time to check on the status even when I was told at least 4 different finish days. The finished product looks good but it was a stressful wait.

comments

Thank you for taking the time to tell us about your experience. Can only imagine the frustration of being without your vehicle and having our shop not communicate properly. We strive to not only produce a great end product but we pride ourselves with the communication and customer care during the entire process. We obviously dropped the ball. I am so sorry that this happened and I assure you that is not what we are about. I am the owner of the shop and please let me know if there is anything I can do or any future needs I can help with. Please feel free to contact me.
Sincerely
Bill @ 3033616942

Colorado Auto Body commented on 05/11/2015