Michael was my drain expert technician. Had a clogged drain which was not that big of a deal just a pain because we couldn’t do wash or use the kitchen sink. Michael evaluated the situation and explained what he was going to do, he did a thorough job, cleared the clog and left the area clean and dry. Horizon is always my go to call when I’m having issues, the technicians are knowledgeable, polite and patient, explaining exactly what the job involves. Great work, keep up the great customer service.