Odor remains
Decker carpet was very professional and worked hard cleaning our carpet in our master bedroom and one other bedroom. They even got some stains out that we didn't think they would. When completed they looked like new, however, the odor remainedthe same. The main reason we called then was for pet odor in our carpet from our puppies sleeping in our bedrooms and a few accidents they had. The guy told me they used natural products that were safe which is great. It masked it at first but then as it dried the smell was the same. I give them a 5 star for cleaning and stain removal but if you're looking to remove odors in your carpet, I wouldn't recommend. We were charged almost $300 for 2 rooms that look great but smell bad. Sadly disappointed 😞