I am a repeat customer of Decker's Carpet Cleaning, and have used them on numerous occasions. They do a really good job for me, and they are very good about showing up when I need them. In fact, that is one of the things that impresses me most about them. They work around my schedule, and don't expect me to work into theirs. They are good about scheduling the right people, at the right time, and I really appreciate that. I also appreciate the fact that they recognize me as a long time customer and treat me that way - like they appreciate me, too!