When I first moved into a new rental I hired Steam Clean Express to come in and clean the carpets. The carpets are not in the best shape and I think the carpet technician did all he could to get it clean. There were some stains that did not come out but I really expected that to happen based on the condition they are in. The carpets as old as they are turned out good and I am happy about that. I would recommend their services because they truly were really nice and did as good a job as could be expected.