I went online and did an internet search for a carpet cleaning company. I saw some really good reviews concerning Steam Clean Express. I had a good interaction with their front office staff in setting up my appointment. It was simple and straightforward. Dan, the technician who came over, was very professional and respectful. He was on time, and everything went well with the steam cleaning. The carpet looks nice, and if I need steam cleaning services again, I'll be reaching out to Steam Clean Express.