I recently used Steam Clean Express for the first time recently and I was very happy with the service they provided me throughout the whole process. We had a tenant just recently move out of a condo we own so we wanted to freshen up the carpets for the next person moving in. I have never worked with any carpet cleaning services before so I really didn't know what to expect. They really surprised me with the quality of service they provided and I really noticed a huge difference after the cleaning was completed. They did 3 rooms for me and they all look great. I would highly recommend them.