We called in Steam Clean Express to clean some carpeting for us. They came in and did the work. We were fairly happy with them. However, as it dried, there were a few spots that came back. So we called them again, and there was no problem, they came back right away and cleaned the spots. However, then my husband noticed that they had dripped some dirty water on the carpet. It's a kind of whitish colored carpet so it showed. They cleaned that up as well. But when it dried, it showed up again. We didn't want to have to call them back again, so we didn't. Other than that, they did a good job. Their pricing was fair. They were a little late coming, but they did call ahead to let us know that they were running late. They were pretty responsive whenever we called. I would probably call them back.