When I called to have my spring replaced I was treated like I was important to the company. When the service man arrived he was personable and informative. His attitude was that he was here to give me the best service possible. He quickly replaced the springs and did a check up on the entire door system. He made recommendations on the care of my door and was done in record time, which was important to me. Metro Garage Door Company will always be my choice and I would recommend them to all of my friends.