Great Experience
This was the second time that I've worked with Metro Garage. My first experience was great and this one was just as great! When I called, they had our information on file, she asked me what the problem/service was needed. I explained that a spring broke, she said... Read More
Quick and efficient service.
When I called to have my spring replaced I was treated like I was important to the company. When the service man arrived he was personable and informative. His attitude was that he was here to give me the best service possible. He quickly replaced the springs and... Read More
Friendly fast and really good work
Randy did a great job and he was so fast. He went thru everything before he did the work then made recommendation for maintenance. Would use again and recommend to anyone who needs repairs. Read More
Excellent service and response
I called for service mid-afternoon and got a commitment for late afternoon. Got a call bout an hour later and technician was here and five minutes later a second service man showed up on his way home and they diagnosed and solved the problem and were gone within 45... Read More
Very satisfied and would use again.
Overall very pleased with the installation. Jordan was professional and efficient. Door was installed and he went through all the paperwork and features. Read More
very happy with the job and the installer
I am 79 years old and my door was getting very heavy for me so Brian Gill from West Metro Door in Taylor, mi did a super fantastic job on installing it (even in the rain). I love the fact that I can know stand in the house and open my garage door before I go out to... Read More
Chris was personable, knowledgeable and efficient. He repaired my door within 30 minutes of arrival, recycled parts appropriately and listened to my concerns.
Chris gave me information about the trigger points for garage doors. He also took the time to explain my options for future upgrades on my older garage door. I would highly recommend Chris to anything be needing prompt efficient service. Read More
fixed my broken door and opener
I called Metro Garage Door late one afternoon as my garage door opener would not work, they came the next morning. Randy assessed the things needing to be repair and replaced in 5 minutes, gave me a price estimate and had the door working smoothly in under an hour.... Read More
excellentt
Phil did an excellent job. Very friendly and professional. Read More
Professional and knowledgeable awesome
Will was very professional and knowledge able about the garage door issue and took care of it. this is my 2nd time that I use Metro Garage Door service thank you very much Read More
Fast and Professional
They arrived quickly and we're professional. Would definitely recommend. Read More
Excellent Service
I sent a request for service online and was called the next morning. They set up an appointment for the next day and Randy was able to be to my house earlier than promised. Randy fixed my garage door opener quickly and told me of things I could do to maintain... Read More
Fixing our garage door springs.
Randy was able to find our problem and fix it quickly. He explained all that he was going to do and did it well. Read More
Good experience
Service was very timely. Technician called 20 minutes in advance of his arrival. He worked very efficiently and answered all questions. I was a little surprised at the cable replacement cost since he was already on site. Read More
Poor Issue Resolution
We replaced our 3 garage doors recently and we had a misunderstanding about the color of the window inserts. The install gentleman said they would take care of it however our salesman and the manager refused to do anything other than sell us a new set of inserts.... Read More
Totally satisfied!
Randy was great. Very experienced, informative, and I am completely content with his workmanship, communication, and everything else about him. Will highly recommend and definitely call Metro for future repairs! End of story. Thanks Randy & Metro! Rick... Read More
Superb Service Again!
I recently broke a door tension spring and called that evening for service. Metro scheduled service for the next day. Phil, my Technician, was prompt, friendly, expert and helpful. In addition to the spring, he found several other components needing attention. He... Read More
Great service!
The spring broke on my garage door and Ty came to fix it. He was very cordial, kind and did his job with a smile. He called me by name which I really appreciate. He fixed the spring and showed my a lift cable that was in bad shape and he replaced that as well. I... Read More
Spring Replacement
Excellent service and knowledge of repair needed from Will. Did maintenance check and advised future service when needed. Very competitive pricing! Thank you! Read More
Garage door purchase & installation
We could not be more pleased with the installation of our new garage doors. The installer, Phil A, was excellent. He explained what he would be doing and completed the install in just a few hours. After installation, Phil programmed a new garage door opener on... Read More
