Business Description:
We have the knowledge and experience to properly care for your carpet, upholstery, and area rugs.
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carpet & upholstery cleaning
Smith Brothers Carpet Cleaning
3923 88th St NE g, Marysville, WA 98270, USA
(360) 659-8696


Total Experience

Will Recommend

Terry R.

Everett, WA

Smith Brothers Carpet Cleaning

Good Effort But Not So Good

Finding Smith Brothers Carpet Cleaning online, I gave them a call for carpet cleaning. This was my first experience using this company. I honestly thought the price quoted over the phone was the price I would be charged after the cleaning, it was not, and I was not happy with the numbers when added up in the end. That was not nice. In addition, I paid $120 for the enzyme treatment to eliminate odors. It did not work, and I believe I should be refunded the amount for this odor treatment. The carpet technician, who I think did a good job of cleaning, sprayed the enzyme odor remover after the carpets were wet. As a result of these two issue, I have much less interest in recommending anyone for your service. I resolved the odor issue myself. My wife got on the internet with a big company that had 30,000 reviews for an odor eliminator, purchased that for about $30.00 and that took care of the odor issue. Again, the service technician did a good job of cleaning the carpets, but the issue of the price changing and the odor still lingering warrants this review as it is.


We are sorry you had this experience. The Phone quote we give while scheduling the appointment for service is based off of information we gather from you. We take total sq ft of home to imagine how large rooms will be. Also ask you about what rooms you wish to have done etc. Usually this is enough to give you a fairly accurate quote. But we do charge by the sq ft and this measurement is taken once at the home. Also if we had been contacted about the enzyme spray we definitely would of come back to check it out and reapply spray at no expense to the customer .
Smith brothers carpet cleaning

Smith Brothers Carpet Cleaning commented on 01/23/2023