My update with empire rental in the Bronx, after my first experience which was months ago now. I am still one of there most loyal customers. Service here has continue to be the best time after time. Yes, sure at times you may here of someone finding a better deal. That doesn't compare to spending your money where you are appreciate and your business is respected. The staff continues to bring forth their professionalism and the manager Ray makes Empire shine in everyway.. He have worked miracle for me in last minute situation. He tries his best not to leave customers dissatisfied. If you work with him he will definitely work with you. I will continue to do business here and would recommend anyone to check this place out and see for yourself...