Brooklyn Office is Superb just like the Bayside office that has moved to New Hyde Park.
I have been using this rental service for over 20+ years and I have gotten the same quality of service from Day 1 until now. Thank you brothers...Robert, Adam, Eon and the rest of the family. Most important is the support staff, Gloria, Georgie, Patty, Marilyn,... Read More
Top of the Line Service!!!
They Got The Dopest Selection Of Sprinters, I Really Enjoyed My Family Vacation !!! Read More
Excellent service
I needed a rental to go to Atlanta and spoke with Maria to set the reservation, she was a great help setting everything up. When I arrived at the Brooklyn location to pick up the vehicle, Beverly made sure everything was in order and even got an excess charge... Read More
above great
Beverly, at the Pennsylvania Avenue Brooklyn, NY location is the best!!! She is very knowledgeable, pleasant, and polite. She explained all details of the contract, and I would Come again and also recommend customers to this establishment Read More
First Class Service
This company is A++++++++++ I have rented multiple trucks on different occasions. I have also rented different trucks for different tasks from box trucks to 15 passenger trucks. The variety in inventory is one of the strong points as well as multiple locations makes... Read More
A+ service
Everyone here are great people the service is top notch I have rented here plenty of times and it is my go to place to rent..A++ service Read More
Great job!
Great customer service speedy service always nice when I come into town never any issues with getting or returning a rental.. great job Beverley !!! Read More
Great Experience Overall
Ok I had a great experience and everything was thoroughly explained by Ms Beverly. She was very patient with us. Thank you Read More
Ecellent Service
I take my hats off to Beverly! Her customer service skills are beyond exceptional. Beverly made sure I got the vehicle that I needed for my birthday weekend. From the time I walked in the door until the time I drove off the lot with my 15 passenger transit rental... Read More
Excellent Service at Pennsylvania Ave location.
Beverly was super helpful and I had an excellent experience renting from Empire. Read More
amazing if not perfect
amazing if not perfect Read More
EXCELLENT SERVICE AT PENNSYLVANIA AVE IN BROOKLYN NY
I was at my wits end when i remembered my daughter had rented from Pennsylvannia Avenue. I did not know the name but i remembered the location and headed straight for it and called the # to verify. It was Empire and im happy that i found them. I would recommend... Read More
Empire Location in Brooklyn on Pennsylvania-Beverly is best
I rent cars often for business and will return to this location always for future rentals? Why? Beverly was awesome! She was helpful, informative, so friendly, very efficient and fast!! Totally recommend this location for all who want trustworthy, reasonably... Read More
Experience renting last minute for grandma’s funeral
I’d like thank Empire Rent A Car on Pennsylvania Avenue for helping my family in our time of need. The customer service was great and the most up-to-date technology in the rental was perfect - especially for all of the children! I’d recommend you guys and look... Read More
Great Service
Mr Morales is a example of great customer service. He was very professional and helpful and even washed the sprinter I rented 2 times just to make it look good. Read More
Excellent service
Ms Beverly provided me with with great service I would Come again and also recommend customers to this establishment. Read More
Excellent Service
I have rented many times from this company and I have never had an issue. BEVERLEY at the Pennsylvania Ave location here in Brooklyn was WONDERFUL, UNDERSTAND and ACCOMDATIVE. I highly recommend this company to meet your travel needs. W. Christie Read More
THE BEST CUSTOMER SERVICE EVER
The best place to rent cars. 10 stars they were super duper nice. Maria OMG AMAZING CUSTOMER SERVICE... She is the most understanding caring person to help me through everything. She knows her stuff. Because of her I decided to rent from Empire. If Maria did not... Read More
Empire Rent A Car is the "Go To" place for all types of vehicle rental needs!
Beverly, at the Pennsylvania Avenue Brooklyn, NY location is the best!!! She is very knowledgeable, patient, pleasant, and polite. She verifies all information and explains the contract details to ensure that customers are aware of their responsibilities and advises... Read More
My First Family Rental
My family first car rental. The moment I call Maria explain everything to me and was very helpful. Miriam was very nice and made us feel comfortable. Thank you Empire for making our rental experience easy going and we had a fun trip Read More
