Empire Rent A Car

Business Description:

Empire Rent a Car is located in New York City. We provide car rental, van rental, SUV rental, truck rental, trailer rental & airport car rental throughout NYC.

Categories

automotive

Reviews

5 Stars

Bronx, NY

5

GREAT SERVICE

NICE CAR RENTAL .EASY FIND STAFF HELPFUL. Read More

5 Stars

Bronx, NY

5

Gloria is the best

Gloria D the Branch Manager at EMPIRERAC in the Bronx location is the really the best. She was so fast to respond and she took so good care of us we will never forget it ! Se gave us excellent service and was really clear and took care of everything very fast and... Read More

1 Stars

Warsaw , IN

1

Horrible Service

The 12 passenger van I booked was so filthy I could not use it for the business need I had last weekend. I ended up using a professional car service to meet my group at the airport. When I returned the van to the Bronx location and complained, all I got was,... Read More

5 Stars

Brooklyn, NY

5

Van rental from Empire on Pennsylvania Avenue

I rented a van from Empire with no prior notice. I got the van rented the same day I walked in. I would like to thank Beverly for excellent customer service and making me feel comfortable. Read More

5 Stars

Queens, NY

5

Professional and Courteous Customer Care in Bayside, NY

This company is so awesome! I have been more than satisfied with them for perhaps 10 years, probably longer. Customer Care is awesome-friendly, polite, professional and earnest. The staff is knows their job well and performance is great. I would recommend this... Read More

5 Stars

Bronx , NY

5

Fordham empire car rental

Love the price cars and service very flexible and great staff been there twice and I recommend it to anyone go to Miriam in the Bronx she’s the best Read More

5 Stars

Whitestone , NY

5

5 stars for Chris and the College Point Team

We have been working with Chris and his team over at College Point for many years. We are a local family owned business and at times need additional vehicles last minute and Chris has always come through for us. We love working with you and will continue to work... Read More

5 Stars

Queens , NY

5

Chris in College Point

I’ve been dealing with Chris for about a decade and I never heard the words “I don’t have” and “I can’t help you today”. This experience is by far one of the best business relationships I have. His respect and willingness to come through for any matter is a rare... Read More

5 Stars

Forest Hills, NY

5

Wonderful Service

Empire Rental has been my go to car rental company for the last five years. Chris the manager in College Point is wonderful, professional and responsive to requests. I highly recommend Chris in the College Point Office for anyone's rental needs. Read More

1 Stars

Brooklyn , NY

1

I was not satisfied. The cars were crappy and their prices fluctuate. They tell you one thing over the phone and in person and when you get there it’s a whole different story

I was told one amount by one person and when I went to reserve a second time they charged me $100 more to rent a car to go the same distance. The employees did not want to work with me and not to mention when I picked up the car the first time it was making noises I... Read More

2 Stars

Brooklyn, NY

2

Disappointed

I rented a 12 passenger Sprinter van to go to Florida for Thanksgiving. I booked it approximately a month before my trip and comparison shopped with several rental agencies in the city before deciding to go with Empire. My reasons for choosing them was they had a... Read More

5 Stars

Bronx, NY

5

Gloria Davila at the 1985 Bruckner Blvd location provided me with exemplary customer service. She was knowledgeable, patient, and went above and beyond to make sure that my needs were met.

My husband and I rented a Penske truck, round trip, in NC to move some of our belonging from NY to NC. Once the truck was packed, we did not know where to park the truck safely on the streets, commercial vehicles are towed or ticketed. We called a local Penske... Read More

5 Stars

Bronx, NY

5

customer service

I Booked my car 3 weeks in advance, I called to confirm with the lady over the phone explained everything in detail (policy, payments etc). I went to pick up the car same great customer service nothing was rushed everything was handed very decent and the best part... Read More

5 Stars

Bronx, NY

5

Gloria from 1985 bruckner blvd was awesome! Definitely would come back n recommend..

Gloria was helpful and provided great customer service Read More

5 Stars

Flushing , NY

5

Totally satisfied!

Always a pleasant experience with Empire. Our family takes a lot of road trips and we always rent 12 passenger vans from Empire. Never had a problem. Always satisfied!!! Read More

1 Stars

Denver, CO

1

RUDE PHONE PEOPLE - CUSTOMER SERVICE

NO PROFESSIONALISM - RUDE ON THE PHONE - DIDNT EVEN INTRODUCE THE COMPANY. DIDN'T EVEN ASK WHAT THE CALL WAS ABOUT.... I WOULD SUGGEST BARCO RENT A TRUCK /EXPRESS 4X4/ or PREMIER RENTALS these guys know what service is ! Read More

5 Stars

Nashua, NH

5

Great Customer Service

I had rented 12 seats van, it was amazing experience with service and a van.. Evan was great and helped me out a lot with all my needs to make sure we are comfortable with our trip, I will definitely rent again and I will also make sure my friends and family rent... Read More

5 Stars

Bronx, NY

5

Great Service

My husband & I have rented 2x from Empire Rent a Car from 600 E. Fordham Rd Bronx, NY & have been satified with the vehicles. Want to thank Miriam, Mgr for her professional help & services. Thank you, Carlos & Maria Read More

5 Stars

New York, NY

5

Great Company

My company has recently switched over to this company. It has been a pleasure working with both Glorida & Jim. I would highly recommend using these services. Read More

4 Stars

Bronx, NY

4

i rented a longtime and still treat me great

I have no complaints they take my debit card Thank God Read More