Highly Recommend
This was my first time renting a car from the Empire location on Pennsylvania Ave. I rented a Toyota Corolla for about a week. I received the greatest customer service from Ms. Beverley, she was awesome (very friendly, and helpful). I had an easy check in and out... Read More
Great Services
Great customer services especially Mr. LAW (active, friendly and very helpful), easy check in and out processes. HIGHLY RECOMMEND. Read More
Superb Customer Service
I needed a car for a graduation in Upstate NY. I made my reservation by telephone with a young lady who was so kind and efficient. On arrival at College Point, I was greeted by a friendly fellow who was very informative and helpful. In no time I was on my way. I... Read More
Overall good service
Very good service. Thank you Miriam empire Fordham rd Read More
Great Experience, Will Rent Again
Rented a Toyota Camry from the College Point location for three days. The manager, Chris, was extremely professional on the phone when I made the reservation a few weeks in advance. When I showed to pickup the vehicle, I was upgraded and led to a sparkling new and... Read More
Excellent experience
I rented a 15 seater van for a week. Easy to reserve, easy to work with, easy to return, understanding and polite, I highly recommend this company! Read More
Outstanding customer service
Very pleased to say that Fordham Road empire car rental is outstanding riliable,inexpensive and very friendly I am definitely renting from them again. Read More
Chris L is customer service to the Max
I recently drove from St. Louis, Missouri to College Point, New York with a Budget truck that I rented. Upon drop off I had the distinct pleasure of meeting Chris. He was professional and very polite. He also located an item I had forgotten in the car. A+ Read More
Great Service
These guys were great! Helped me and my family out of a jam! Our car had a flat and we needed to rent one fast. The car was incredibly clean and service was fast and wonderful! We will definitely be use Empire again!! Read More
Best of the best
Can't say enough about the staff at empire. Hooked me up with my van in a pinch. Will use them again.bhighly r commend Read More
Great service. Highly recommend.
This was our second time renting from the Pennsylvania ave location. Beverly's customer service skills are awesome. We admired her professionalism, calmness and courtesy under pressure. Our overall experience was very pleasant and we would definitely rent again. Read More
Why go anywhere else!
The best experience I ever had renting a vehicle. I needed 2-12 passenger vans for a Girl Scout trip. Gave us upgrades and did it all with a smile. Going back this month for another rental. The best customer service. Kathy Read More
My experience was very pleasing, there was a little wait but that's only because there is one attendant & she stilll let me know I was important to here while helping someone else... what impressed me the most is that there was a disgruntal customer & the attendant stayed very calm, collective & respectful. I
I will go back there again to rent another car. Read More
Courtesy.reliable and affordable
Ian. Mike. Walder Patti and staff were a delight to work with clean reliable vehicles Looking forward to renting from them again and recommended them to Family and friends....@189_03 Northern. Blvd. Queens office!!! Read More
Van 15 passengers.
I picked up a van for 15 passengers for the labor day weekend to go to Detroit for a soccer tournament. Miriam the at the 600 Fortham Rd was so welcoming and fantastic getting in and out with the paper work and everything else. I would definitely recommend everyone... Read More
Friendly and Efficient
I made the reservations over the phone with Ian and he was fast and very knowledgeable about the exact car I needed for my daughter's graduation trip. He sent me a confirmation email which gave me a piece of mind. On the day I picked up the car, Patty helped us... Read More
Worst experience of my life.
Pros: - Cost per mile Cons: - extremely rude staff and owner - old dated cars that don't feel safe and lack every basic feature (they have an old ac and that's pretty much it) - extremely small lot, makes getting in/out and park very difficult - hidden... Read More
Great service
Great service Read More
Very good experience
I recommend Read More
Great experience
The service was great, very professional and polite. Reasonable prices. Overall great experience. Read More
