Great people!!
Gloria is great! She is so helpful and well informed of the company its comforting to know i can come rent a vehicle or just ask a question and its always a positive attitude and upbeat. I will always come rent here the vibes are always good and i definitly keep... Read More
Empire Rockstar Maria 👍🍾🌟
This public thank you is long over do. Just wanted to give a big thank you to Maria for handling a unfortunate situation swiftly, and professionally in a timely manner Read More
Gloria is the best! :)
Gloria helped my family and I during one of the hardest times in our lives. Her kindness and eagerness to help us with everything from the moving truck to directions and just everything was something we will never forget. Gloria we love you, all the way Missouri! :) Read More
Great Place to Rent a Vehicle
This was my second time renting a vehicle this year from Empire Rent A Car. Both times were efficient and I was in and out quickly both times. I learned during the first experience to have my Car Insurance and EZ-pass info handy, making my most recent experience... Read More
Gloria@empirerac.com
Like to say Gloria was nice and friendly make you feel welcome and she greet you in a professional manner. She was very nice and helpful throughout the procedure. She is very professional helpful and so charming I would like to say I want to work on doing business... Read More
Great service and the trailer I rented was in great shape and new
Great service and the trailer I rented was in great shape and new. They have gain a regular customer with us. Thank you Empire Rent A Car Read More
A confirmation number is not a valid confirmation
Luckily for our rugby team, we checked two days before we traveled to ensure all was good for our "confirmed" rental. We were told over the phone that receiving a "Confirmation Number" is not an actual confirmation, and a confirmation needs to be done via a... Read More
Beverly was very courteous from the inception...The greeting was warm and friendly..
Beverly was just awesome..she was very professional and efficient..No problems ...I will definitely rent from Empire again.. Read More
Excellence
Overall I rented from there several times and each experience has been great and I like the fact that you can use either a debit card or a credit card and they don't bleed you with charges if you use a debit card. Beverly is a great help in assisting anyone over... Read More
Excellent service, professional loaners
We started our booking from Hungary, Maria helped a lot from the first moment. It was my first car-renting in the USA, I was a little bit excited. We arrived to the office, Maria and her colleague did everything. Offered a great insurance, the road to Canada and... Read More
Poor Business Practice
From out of town ,family emergency,didnt get car on time Beverly refused to honor the deposit and give another car nor refund my 200.00 .... just that she is sorry .. I was able to cancel the additional car insurance I purchased thru my company .. NEVER AGAIN .. Read More
All around positive experience
Good selection of vehicles at good prices. No complaints Read More
Thanks a million
I want to thank Maria for helping us out so much. It was greatly appreciated. I will do business with this company in the future. Read More
Excellent Service
Good Service Read More
Excellence can Only Describe the Service!
Thank you Maria for handling our claim. We practically didn't lift a finger in this entire process. From the time I got in contact with Maria, it was all smooth sailing! I just dropped off my car, had a loaner waiting for me to jump right into. Approx. 5 days later,... Read More
Maria Garcia handled my account and did so beautifully!
Thanks for everything Maria Garcia! Great job handling my case! Read More
RENT & REPAIR- TOP NOTCH SERVICE
From start to finish my experience w/ Empire and Hitch King was first rate. Quality people and quality workmanship . Maria G was thorough and diligent working with the insurance adjuster to get our claim processed fast, Keven's friendly demeanor and fast pace got... Read More
Renting from the Bruckner is the best spot!
Gloria Davila is amazing she was very warm and welcoming. I met with her before the day of pick up and everything she promised us happened. Gloria has great customer skills, punctual, and iiS amazing!!!!!!! Read More
Super Easy
I rented from them to take a trip to Chicago. The process of renting the van was nice and easy and was able to pay in cash too. When getting the van it was in a clean condition and it fitted all the passenger that I had to take around. I would recommend this to... Read More
Amazing customer service!
My roommate and I had a great experience with Empire Rent a Center. The rental was simple and straightforward, and the staff was incredibly courteous and helpful. Specifically, we were extremely thankful to Beverly (Pennsylvania Ave location), who not only helped us... Read More
