Just used them to arrange transport of a tractor, While they did find a hauler quickly (hauler delivered tractor promptly), Ship a Car increased the price twice after I had cancelled delivery with another broker. They tried to say they left a voice msg the previous day, stating the tractor would cost an extra $100. No msg was received. Then the price was raised another $25. Since i had cancelled order with the other broker i had little choice. Hidden fee's - YES!!