AFTER 2 MONTHS FROM DELIVERY:

Damaged Motorcycle,
Underinsured Insurance Coverages
& Non Responsive Owners, AND

Ship A Car Inc., utilizes SUB CONTRACTORS, to make their Deliveries, which maybe not unusual, just be prepared to DEAL WITH THE SUBCONTRACTOR IF THERE IS A PROBLEM, because SHIP A CAR INC...IS OUT AT THAT POINT!!

I arranged through SHIP A CAR, for delivery, of my Father's "Classic" pristine 1985 Honda V45 Magna with 33K Miles. Pickup was immediate, but bike was unprofessionally prepped for delivery, with its 550 lb of weight, sitting solely on its KICKSTAND the whole trip to Dallas. The ups and downs of roads, between Denver to Dallas, resulted in the KICKSTAND BEING TORN OFF ITS FRAME. That side of the frame, also circulates Radiator Coolant, from the front radiator to the water pump, in front of the rear wheel. There is not enough metal left to weld it back on BUT even a simple rewelding of the kickstand to the frame, could compromise its double wall design. The FIX, is to have the damaged left of the frame, replaced with a new one, or as close as you could find its 30 year old aged used one on eBay or other classic parts store. Otherwise, its a TOTAL because the frame has been damaged.

CHASING INSURANCE:
No problem, accidents happen and that's why I chose Ship A Car Inc. They are not the least expensive, $650 with $200 "Commission" to them on my Card and another $450 CASH to the Driver upon Delivery. But as they PROMISED on their Website, "Our shipping experts will do the job right or make it right." And many other claims, to give you a good feeling.

So, they immediately sent me a copy of the Sub Contractor's Insurance information, as it became apparent...I WOULD BE THE ONE CHASING THE DELIVERY DRIVER..NOT THEM.

So, I called Drivers Insurance Company to begin the process of FILING A CLAIM. They said an Adjuster would call me in 2 days. Umpteen phone calls later, they advised that the Delivery Company in Denver used to deliver the Bike, is being UNCOOPERATIVE and can't get the VIN # of the Truck to see if its own their Policy as even COVERED?

ONE MONTH LATER:
NO PROGRESS, Insurance Co tells me " IT PROBABLY WONT BE COVERED ANYWAY " because "EXCLUSIONS WITHIN THE POLICY AGAINST BREAKAGE"!?! What good is Delivery Insurance if it does not cover that?!?! With the exception of a few follow up " HOWS IT GOING" calls from Ship A Car Inc, they ARE NOT RESPONDING TO MY EMAILS. I did speak ultimately speak with a Manager, Brian at Ship A Car, whom did Refund their $200.00 Commission for all the hassle of me having to chase the Insurance Claim.

2 MONTHS LATER:
the FINAL DETERMINATION of the Insurance Company is, that MY DAMAGE CLAIM WILL NOT BE PAID?!?!? How do you give your property to a Company and THEY DAMAGE IT and they HAVE NO responsibility TO PAY FOR IT!?!? AMAZING!!!

So NO INSURANCE, UNRESPONSIVE OWNERS AND IM LEFT WITH DAMAGED MOTORCYCLE TO FIX MYSELF!!! PLUS, I Have a Motorcycle that takes more than ONE PERSON TO PARK ON ITS CENTER STAND ONLY, so rules out that "getting away from it all" feeling that a Motorcycle supposed to provide.

They need to UPDATE their Website, where it CLAIMS:

"Our shipping experts will do the job right or make it right."

TOTALLY UNTRUE!!!!!!