** HONEST Review! This is my first ever review on any business. I am taking the time to share my terrible experience regarding Ship-A-Car Inc.

I thought they were a superior company - I was left with anxiety for the entire process. More voicemails and "i'll get back to you" then REAL people.

My experience with Steve G. was at first pleasant and I was consistently told things were under control and I should be at ease. Even after explaining that car shipping was new to me, I was ensured that Steve and Ship-a-car would make the process smooth.

This information was EXTREMELY FALSE.

I am now being told: Once we get the truck driver, the rest is up too you. Things go wrong, it is not our responsibility. It's like if a plane doesn't take off, it's not our fault - what???

CONS:
-No communication/incorrect windows of time for pick-up & drop-off
-was called late at night by the Truck Driver telling me they CANNOT ACCESS RESIDENTIAL BLOCKS. I was not told this prior and my father-in-law had to drive the car to a new destination and take an UBER home.
-No one in the office seems to communicate needs with eachother

PRO:
-They will make you FEEL like everything is under control.

I still do not understand WHY I paid this company for a cross-country move costing me over $1,000. I paid more than what I should of paid other companies for the sense of reliability I had during our initial conversations.

For weeks they have been trying to get in touch with the owner that is "out of town" "in and out of the office" to discuss some sort of compensation - but now, i'd rather just put out the review for any new potential consumers.

Company was UN-professional, IN-accessible, UN-informed!!!