Due to the impending storm, service was rescheduled to the day before at a convenient time. Norman showed up right away. He quickly identified the problem with the gutter and cleared it. He then checked for other issues but found none and reassured me all is well with the gutter. I then asked him to check my basement sliding glass door that was leaking water from the upper molding and Norman looked outside and caulked what might be the problem. The entire time Norman explained the process and remained professional. I appreciate him answering all my questions not to mention that he has a wealth of experience and knowledge. Thanks Norman. If you need someone to fix anything around your home ask for Norman. He will take care of you.