Wow! I am so glad I hired Heirloom Oriental Rug Cleaning! This was my first experience with them and I was blown away by how smooth everything went, and how beautiful the rug looks now. They cleaned and repaired a rug that was 28 years old and in pretty bad shape. The fringes were totally damaged on one side and had to be taken off and replaced with binding. They also did the same on the formerly fringed side as well, and it doesn't even look like any work was done at all. I don't think they could have done anything better - it's perfect! The value was comparable and I paid about what I expected. However, the service, quality, and results far exceeded any expectations I had.