Before finding Heirloom Oriental Rug Cleaning, I couldn't find any other company that could do the rugs that I have. When I found Heirloom, I was very impressed with what I saw online with their business and was sold. Scheduling an appointment with them to pick up my rugs was easy and they made sure to come on time. I was very happy with the quality of the cleaning and for their prices, will definitely be planning on having them clean two more rugs for me in the near future.