Great cleaning, exceptional customer service
Heirloom Oriental Rug Cleaning just cleaned four rugs from my home. When I was first looking for a company to clean my rugs, I knew I wanted to hire a company that would be gentle on the rugs and my floors. I watched the video from this company and knew I wanted someone to clean my carpet just like that. I called and Jeff, the service representative, explained every step of the process to me. He was very nice and helpful.
A service person traveled eighty miles to my home to pick up the rugs. They were very prompt and professional. They came back to deliver two of the rugs today. I just had a foot surgery so they said they would lay the rugs for us when they came back to deliver the last two rugs next week, which is a very kind gesture. I haven't looked at the rugs yet, but the delivery representative said the rugs turned out perfectly.
I have been very pleased with the services rendered by this company. I have already told my neighbor to use them for any future carpet or rug cleaning. I highly recommend Heirloom Oriental Rug Cleaning for considerate service at a fair price.