This was our first time using Heirloom Oriental Rug Cleaning. I chose them because of the number of positive reviews they had online, and I'm gonna be right there, too. They got me as a customer. The process was seamless from the initial contact right up into the delivery of our rug to our new location. We were moving from one house to another. So, they came out and picked the rug up at the old location. Took it in and cleaned it up for us. Then, they delivered it to our new house. The rug looks terrific!

I was highly satisfied with the process. We loved that we were able to do everything essentially online. The fellas that came out for the actual delivery were friendly and very professional. They had a pad they worked of off, and they did exactly what they said they would do in terms of delivery. They kept to their time frames. They actually called on both ends - pick up and delivery - to say they were running a little early and asked if that was okay. As someone who is in and out of their home a lot during the day, that was super appreciated. They were all just superb!

(Don't tell my wife I said this, but she was equally impressed, and she doesn't impress all that easily!!)