Heirloom Oriental Rug Cleaning did a great job for me and I have no complaints. They cleaned four carpets and did good work. They were quite able to handle the work I assigned to them. They showed up on time, which was good. The main technician really knew what he was doing. Both of the techs were fairly friendly. When I had questions, the people back at the office were able to answer quickly and well. I also liked that they didn't try to oversell things or services that I didn't need. Their pricing seemed a little expensive but I don't really have a comparison. I was happy with the outcome and I'm a satisfied customer. This is a good company and I would do business with them again.