I was very impressed by the fact that they showed up beforehand to assess whether or not they could do the job I needed them to do which was to hoist an enormous couch over a 2nd story balcony. They showed up on time, had the equipment necessary, had the qualified personnel necessary, got it in and put it together for me. Everyone was professional and worked very quickly. They also, moved a couple other things for me and made sure it was assembled before leaving. I was very impressed and IF I ever move again I will DEFINITELY hire them to do my moving.