Second time using them. Once in previous home and current home. Obviously we were pleased and even recommended to other customers. No pressure to buy. Quote was honored almost a year later. Excellent product, excellent installation and very neat crew both inside and out. Highly recommend high impact, hurricane wind resistant windows as upgrade over just double pain. Wish I had done that at my old home. No need to fight with getting protection installed at last minute during hurricane season, (presuming you can find anyone to install and take down after threat is gone). Good luck with that.