Hayward Auto Care demonstrated real care and concern for customer. They clearly explained everything about my car. The technician did a courtesy review, so he looked under my car and checked on it without charging me. Once when I went there I showed him an estimate I had gotten from somewhere else and he saved me $500 compared with that quote. He treated us as first class customers too. This is a family run business with very high integrity. Ken does a great job. He and his mechanics are first rate and honest. I highly recommend them. They are reasonable and honest, and that's key. Highly professional, what they did for me was far better than what I would have gotten someplace else.