Hayward Auto Care was able to tell us, in detail exactly what was wrong with our car. We have used them before but, when we moved out of the area we decided to try another place. We took it to them twice and they could not tell us what the issue was. We decided to go back to Hayward Auto Care and they had everything taken care of in not time. Ken and his wife are wonderful. We are glad that we went back to them and will not go anywhere else in the future. They are very knowledgeable, straightforward and provide exceptional customer service.