Everything that an older person would want
I find Eric of Kingsport Audibel Hearing to be very informative, knowledgeable, understanding of older people. I find his conversation in sync with mine as a religious person and being knowledgeable about events in the community. We can relax and talk while he's fixing something or taking notes. I find him very sociable. If he was an MD I would call him a "bedside doctor."
I've had three other hearing aid companies get in touch with me and try to sell me stuff and get my to come in. They try to give me an incentive of cost to come in, but they're not exactly what they are saying. For instance, one offered me a lower price on purchase, but they don't have anyone in the area to service. It's things like this that show I'm happy with Eric. He's been good to me so why change? Even if it is a few bucks more, I'd go to Eric before someone else because I'm happy where I am.
I would give them a 6 out of 5 if I could. He's everything that you would want as a senior citizen. He doesn't try to pressure you or give you a sales pitch. He's kind, understanding and sociable.