I choose this company after reading many positive reviews from their site. I also had high expectations from them becaused their site indicated they wanted "lifetime" customers and they pride themselves on their work. From start to finished, I was quite disappointed. I was mostly unsettled that they left my front wide open when they left (I was not home at the time). Overall, I didn't feel appreciated as a customer and would DEFINITELY NOT be a returning customer nor would I recommend them to others.