American Chem-Dry did an amazing job on my upholstery. It looks perfect; they got stains out of my ottoman that looked difficult but now my furniture looks very clean. The gentleman who cleaned for me was very friendly. He even did an extra treatment at no cost because this was my first time using them. What a great way to welcome a new customer. He was efficient and very polite. I'm sure I will use them again. I've already recommended them to a friend.