I have used American Chem-Dry for about three years because of the great job they do. They do an excellent job every single time, and I am always pleased with their service. My carpet looks fantastic when they clean it. I plan to keep using them. They have friendly people with great customer service skills. I recommend American Chem-Dry because they do a good job, are pleasant to work with, and because my carpet looks like new when they clean it.