Business Description:

Chem-Dry Carpet Cleaning

Categories

carpet & upholstery cleaning
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Michael's Review

Service

Professionalism

Total Experience

Mendon, MA

American Chem-Dry

Service people were nice, but carpets were not completely clean

I was of the belief that a professional service would be able to eliminate most stains, that is why I hired them rather than renting a steam cleaner at the hardware store. I think I will save the $$'s next time and go to the hardware store.

comments

American Chem-Dry values their customer opinions and therefor we are in contact with this customer to try and resolve staining issue. Our experience has shown that though we pre-spot, deep clean, and post spot, sometimes stains are permanent due to lack of stain resistance and nature of stain (acidic spills). We have offered to re-attempt stain removal. Chances are if we do not get these stains out neither will any other company nor a rented steam cleaner from a hardware store.

American Chem-Dry commented on 11/16/2010