I called Chem-Dry to set an appt. I was estatic Patrick was still working for the company! I have known Patrick since the late 90's and he is a top notch employee. I had so many stains and dark spots from my dogs and a flood I had and after his superior work, my rugs where pristine and Patrick deserves a raise. I offered Patrick a tip and he declined. He always goes above and beyond what is expected and he is an honest employee. Kudos to Chem-Dry for a stand up guy like Patrick. Thank you Patrick, during the restoration from the flood, I met many painters, plumbers, contractors who tried to take advantage of me in my home due to the flood and wood dust was covered all rugs. Patrick was the most honest person I dealt with and kept his promises to do a good job. Thank you Patrick and please come back when I need carpet cleaning again. Patti-Anne Suleski, Needham, MA.