They called 30 minutes before their arrival so I was ready for them. They were there at 8:30 a.m. and the window was 8 - 10 a.m. which if it were the cable company they would have showed up at 11 a.m. with no phone call.
The two men were both pleasant and professional. The carpet hadn't been cleaned in a while but they did their best and it came out well. They spent 1 1/2 hours cleaning a town house. They moved what furniture they could and some I didn't expect them to. I've used them before at small condo and had a good experience there as well. It was a little more than I wanted to pay but it was worth it. I couldn't have done it myself!