I really liked that the technician showed his identification at the door before beginning his work.
What an awesome experience we had using Alaskan Air Conditioning & Heating. I gave them a call and they responded right away, even though I was a new customer using them for the first time. I really appreciated that the technician who came out showed me his... Read More
They Did A Good Job and Have A Better Price For Multiple Years
Alaskan Air Conditioning & Heating has been doing great work for us for several years now! They recently came out to check on our water heater and plumbing. The workers are very pleasant, thorough, well informed and always on time. They are respectful of our home... Read More
You can always call on and count on this company!
Alaskan Air Conditioning & Heating is great! The technician arrived quickly and was very polite. I called them based on a recommendation from a friend. Since then, I have also recommended them to others! They are as honest as the day is long! The technician... Read More
Everything Is Running Well
Alaskan Air Conditioning & Heating Phoenix comes out annually to check my air conditioning and heating unit. I have the maintenance program which works out for me and does save me a little money. The check-up went great and they did not have to make any repairs. I... Read More
AC Service
My AC unit needed 4-5 lbs of R22 refrigerant The Alaskan Service Technician, Mike Wilson, took the time to explain the entire process thoroughly as well as answered all of my questions. Read More
AC Service
Had my AC serviced by Alaskan AC. Total professionalism from the bottom up. This is the first time I have had any AC serviced. I had questions and management reached out to clarify and rectify any problems or concerns I had. Tech was professional and showed me... Read More
Inflated prices
Total rip off job. Partially my fault for not educating myself about the cost of parts prior to having the work done. I was charged $600.00 for a part that cost anywhere from $6.00-50.00.... I called to try to talk to management and was hung up on and even after... Read More
Good company, and they do a great job!
Alaskan Air Conditioning & Heating Phoenix is a really good company, and they have done a great job for me! I am happy to give them Five Stars in every category! Read More
They were very quick!
I am a contractor and had sent Alaskan Air Conditioning & Heating Phoenix over to do some work for one of my customers. The technicians installed a new heating unit and everything turned out just fine. I did not receive any complaints from my customer so I am very... Read More
Excellant customer service
Spent plenty explaining what he did and what he found. Read More
For the most part; crews are decent, management is horrible
This was my first time using Alaskan Air Conditioning & Heating, and part of my experience was very good, but part of it was very bad. They were great about sending someone out to see what the initial problem was. Someone was here in about two hours from the time I... Read More
Tried to overcharge me! Will never use again!
I had two air conditioning units that were acting up so I called Alaskan Air Conditioning & Heating to come out and look at them. The problem was that they both needed new capacitors. Alaskan tried to charge me $900 to replace the capacitors. These parts only cost... Read More
I Will Not Use Them Again
Alaskan Air Conditioning & Heating came out to do a seasonal tune-up. The technician that came out told me I needed a part replaced which I agreed to. While the technician was replacing the part I lost all power to my home. He then went into the breaker/electric... Read More
Their Customer Service Is Extraordinary!
I had hired another company to fix my air conditioner, and it broke a week later. I contacted Alaskan Air Conditioning & Heating, and they came out and fixed the problem. They told me that the other company had used the wrong parts and they helped me report them.... Read More
They did a good job.
Alaskan Air Conditioning & Heating has done a maintenance check on my air conditioner for the past two or three years. They do a good job and I would recommend them. Read More
5 stars for service.
Earl Diaz, the Tech assigned to us, provided excellent professional service when performing scheduled maintenance on our A/C and Heating units. He provided what appeared to be a fair for value inspection of our units and replacement suggestions and estimates. Earl... Read More
They were excellent, very reliable, came out quickly, explained everything,
This was our first time using Alaskan Air Conditioning & Heating. We were referred to them from a major local hardware store and I sure am glad we went with them. They replaced our AC. We spoke with Scott and he was wonderful. He went over several options for us... Read More
Deceptive and over priced
On November 15 the Tucson branch of Alaskan performed routine maintenance on my heat pump, or so I thought. The tech said the VAD was not within specs and he strongly recommended that it be replaced. I tried repeatedly to have him explain what a VAD is but he just... Read More
5 stars for service.
Earl Diaz provided professional and timely service. Earl explained in detail every thing that he did including providing estimates for HVAC replacement. Read More
Good customer service
Tech came in and checked system. He went into the attic and checked blower and he said the motor was bad. Good thing I had PMA contract otherwise he said it would cost 1500 dollars. He showed me pictures of the vanes of the blower unit and all the dust on them. He... Read More
