Terry !!!!

Told me two parts were defective. How the $@!#% am I supposed to know if he's telling the truth. You r guys are notorious for upselling.
Told him one was just replaced in May after an outage and he said no charge - a little too quick!!
Starting spewing stats and electrical parameters on another part that was supposedly failing or failed and I bought his story. Never get the same technician two times in a row. Just can't figure your company out. Not happy at all but need the contract.