All my experiences, over a number of years, have been positive. Schmidt comes out twice a year to clean and service both of the heat pumps and AC units in our home. All technicians seem to be experienced and knowledgeable. I pay $40 a month for their Platinum plan. Each time he comes, the technician will review his findings and recommendations with us.
We then make a determination, mostly dependent on cost, on whether we will proceed with their recommendation.
This time, we were experiencing a constant dripping at one unit. (We have 2 zones in our home.) The coils were frozen. Unfortunately, we need to replace an entire unit, a very costly "repair." A new unit, just one, a Trane, will cost almost $10,000. The joys of home ownership!
Fortunately, we were able to schedule the unit replacement for Friday of this week. Again, fortunately, we have the means to put a down payment and finance the remaining balance. We will be able to pay a certain amount to their lender, Wells Fargo Bank, for a number of years. We will be contacted by Wells Fargo in order to set up the monthly payment.