I brought my daughter's vehicle into the shop for an oil change. When I arrived, there was a wait, but I did not have a problem waiting. They did offer to take me home if I had preferred to wait at home vs at the business. I appreciated their offer, but chose to wait for the vehicle. The staff was very friendly and engaging. The technician that was working on my daughter's vehicle was very friendly and I appreciated him taking the time to go over each item that needed attention. He even took the time to prioritize each item for me. I have been bringing my vehicle's along with my children's vehicle to Berger Auto for many years. I appreciate their friendly staff, their professionalism and honesty.