Berger Auto Parts & Service

Business Description:

Categories

auto repair & service
Request an appointment

Reviews

4 Stars

Fort.Wayne, IN

4

Customer service

I called ahead to see if I needed to have my coupon in hand for an oil change (I left it at home when leaving for work.) I was told no, they would just use it as a cell phone coupon. Cool! I come in and Allison was pretty abrasive checking me in. She said I had to... Read More

5 Stars

Fort Wayne, IN

5

Great Service

I have been tacking my cars here for years. Always very friendly and very polite. Read More

5 Stars

Wabash, IN

5

Great customer service.

My wife and I were traveling through Fort Wayne and needed a service station when our vehicle began to overheat. They worked us into the schedule and even took us to a nearby restaurant to get lunch while we waited. Best of all they fixed the overheating issue. I... Read More

2 Stars

Fort Wayne, IN

2

Very unhappy with the customer service, workmanship seems ok

My experience or experiences at Berger auto have left me rather disappointed. New to the neighborhood I assumed good things about Berger Auto as they have more than doubled their capacity as they continue to grow. Must be doing something right I thought. First time... Read More

4 Stars

Leo Cedarville/Fort Wayne, IN

4

They do a fine job.

I had a 2004 Chevy TrailBlazer towed into Berger Auto Parts & Service and they repaired it within 24 hours. The fuel filter had come apart, so they put a new unit back on. I'm a repeat customer because they have been dependable for us in the past, and their prices... Read More

3 Stars

Fort Wayne, IN

3

just average service

The service from Berger Auto Parts was pretty average I guess. What they supposedly did to the car to fix it didn't solve the problem that I had come in to get fixed. This was my first time using their services and they seemed to use sub standard parts. I wouldn't... Read More

5 Stars

Fort Wayne, IN

5

Very pleasant

Berger Auto Parts & Service was very informative and helped me in a bad situation. My experience with them was wonderful. I had a transmission done on my Cadillac CTS and, come to find out, the bolts that bracketed the engine to the frame were not put back on. So,... Read More

5 Stars

Fort Wayne , IN

5

Courteous, friendly, and time efficient!

Berger Auto Parts & Service did an oil change, tire rotation, also and made sure all my fluids were checked. They also cleaned out the car! They were very friendly. I had a lot of questions, and they were very patient with me. They were just excellent! Read More

5 Stars

Fort Wayne, IN

5

Customer Appreciation

Glenn demonstrates how excellent customer service can have a lasting effect on customer relationships. Over the years, he has advised and taken care of our automotive needs. The staff of Berger's Automotive is knowledgeable, courteous, and most importantly,... Read More

5 Stars

Fort Wayne, IN

5

Very satisfied with the repair

I was very satisfied with the repair Berger Auto Parts & Service did for me. They are very fair and honest people, and they have good technicians who seem to be able to get the job done. I had a runability problem with a car of mine. I took it to a couple other... Read More

3 Stars

Fort Lane, IN

3

Mediocre

Berger Auto Parts & Service did oil changes for ten vehicles in our company and other general maintenance. Last time I went there, I took my business truck in and dropped it off for them and they told me to come back in an hour, it will be ready for me. Well, when I... Read More

5 Stars

Fort Meyers, FL

5

It would be a smart move to check out Berger Auto!

We have a home in Fort Wayne, and whenever our vehicles need work done, we always take them to Berger Auto & Service. We have been going there for 5-6 years. They always identify the problem and correct what needs to be done. They do whatever they say they will,... Read More

5 Stars

Fort Wayne, IN

5

Good service

Been going to Berger Auto Parts for years. They have good customer service. They treat people real good. Marshall Arrington Read More

5 Stars

Fort Wayne, IN

5

Been excellent all the way through

We've been going to Berger Auto Part for many, many years and they did a headlight on my granddaughter's car. Prior to that, they've done numerous oil changes on my vehicles. I continue to use them because they do a good job and I trust them. Read More

5 Stars

Corunna, IN

5

I can't say enough about Berger Auto.

I've been a customer of Berger Auto Parts & Service for 30-some odd years. I've never had a problem with them. They have some key personnel who are very helpful and knowledgeable. They put things in a terminology where people can understand what they're saying.... Read More

5 Stars

Auburn, IN

5

I recommend Berger Auto to anyone that needs car service!

I had an emergency flat tire and needed to replace the tire. Berger Auto Parts & Service searched far and wide for the tire. They were just very helpful. They had a shuttle service to help me get to where I needed to go and back again. All of the staff was very... Read More

5 Stars

Fort Wayne, IN

5

Excellent!

Berger Auto Parts & Service has been working on both of my vehicles for the past 20 years and they've done everything. Everything I've had them do, I've never felt ripped off. They're very honest, very friendly and that makes me happy. Read More

5 Stars

Fort Wayne, IN

5

You can't beat it!!

I've taken my car to Berger Auto Parts & Service for a long time. They do oil changes and other repairs for me, and it has been fantastic. Josh, the head of the mechanical department, is just a joy. Anything I take in, he solves for me! Read More

4 Stars

Fort Wayne, IN

4

Robert is great

Berger Auto Parts and Service is a good place. Robert takes really good care of me. My review is more about Robert but most of their staff seems to know what they are doing and I get along well with them. There has only been 1 or 2 staff members awhile back I am not... Read More