Ivan the shop manager went above and beyond to make sure I left there happy. From what I can tell so far (one week later- in the winter) the work that was done looks to be excellent. They even did a little repair for me that was not on my insurance claim - as they were working on that part of the vehicle anyways - for no charge. I was kept up do date. My vehicle was finished before the estimated completion date. And it was given back to me nicely detailed. I would recommend using Reborn for your body work needs. Two thumbs up.