Done Plumbing & Heating
- One call is all it takes to get it Done! We're available 7 days a week with no extra charges for nights or weekends. All our technicians are professionally-trained.
- plumbing, heating, and cooling
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I was charged $1200 for the installation of a toilet; the toilet was $185
I would NEVER USE this company or refer it to anyone I know. On April 17, 2015, Done Plumbing came out to unclog my toilet and fix the handle so that it would flush. The representative unclogged the toilet easily but said that the toilet was rusted out. He said he could fix it or replace it for not much more. I was not concerned about the price because I knew toilets were cheap. Done Plumbing DID NOT Give me an estimate before beginning work. However, when I was given the invoice to approve the work, it was $1200.00. My daughter came to spend the weekend that afternoon and I did not think about the toilet again. However, on Monday, I realized that the price charged was exorbitant. I called the company to ask if it was a mistake and was given a specious answer that the price included so much more than the toilet. She acknowledged that the toilet was $185, which the company now disputes. The company is only willing to deduct $100 from the bill. I have checked with the plumbing companies on Home Advisor and other companies in the area. The price for the work done ranges from $340 to $600. The owner, Jamie Metz, was not willing to compromise other than deducting the $100. Since the company will not compromise on a fair price based upon the going rate in the Denver area, I am filing a claim in small claims court and reporting the company and owner to the Colorado plumber licensing bureau. DO NOT DO BUSINESS WITH THIS COMPANY. CALL BELL PLUMBING INSTEAD.