Not a professional firm by their conduct.
I've spent over $12,000 with this firm over the last 3 years for plumbing repairs on my rental home. Now I live in my rental property permanently and found my new furnace has a non-standard sized air filter.
I called to express my disappointment with this fact. I was civil and professional in my consumer complaint.
Today I need an outside spigot replaced and I have been told by the Done Plumbing dispatcher there is a note on my file indicating they cannot do business with me.
If that is the way they do business, that is fine but I would like other potential customers to know this is how they roll.
In summary - from sewage obstruction to furnace repairs - it was NEVER ever a minor repair - 9k and 3k respectively.
Just sayin, buyer beware.
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